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24 Hour Tech Support  1-877-327-4440

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Phone Scam – swap compromised router

It has been brought to our attention that a scammer is calling from a local 226-384-#### number and stating that the Wightman rental router has been compromised, to please press #1 to start the swap. This is not something Wightman would do. Please do not press #1. Thank you for your attention to this matter … Read more

Email Scam- Terminate Agreement with Wightman

We want to bring to your immediate attention a concerning email scam that has recently affected some users. Fraudulent emails are being sent, claiming to be launching a new update starting from September 13th, 2024. If you receive an email with a link to “Upgrade your webmail to the new version”, DO NOT click on … Read more

Email Scam – Billing Department

We want to bring to your immediate attention a concerning email scam that has recently affected some users. Fraudulent emails are being sent, claiming to be from our billing department and including invoices with outstanding balances. If you receive an email with an attachment or link asking you to review an invoice, DO NOT open … Read more

Email Scam – Your Wightman e-bill is ready

A scam email is being sent advising Wightman customers to pay their e-bill. This is a scam email. Please delete it and report the sender to your webmail provider. Wightman has not sent this email. If you have any questions or concerns feel free to reach our local Technical Support Department 24/7 at 1-877-327-4440. Thank-you. … Read more

Email Scam – Wightman server configuration settings

There is a scam email being sent advising Wightman webmail customers to click a link to update their webmail internet imap-pop settings. Wightman has not changed any settings and would communicate these to all customers in advance. If you have any questions or concerns feel free to reach our local Technical Support Department 24/7 at … Read more

Validate Your Account Scam Email

Customers receiving the following email should be aware that it is not from Wightman. It is a phishing scam, intendended to obtain confidential password information which will give the scammers access to your email account, and any banking, investment or other information which accessing your email may provide them with. A reminder: Wightman will NEVER … Read more

De-activated Scam Email

Customers receiving the following email should be aware that it is not from Wightman. It is a phishing scam, intendended to obtain confidential password information which will give the scammers access to your email account, and any banking, investment or other information which accessing your email may provide them with. A reminder: Wightman will NEVER … Read more

Tech Support Scam Calls – Remote Computer Access

One of the most common scams customers may encounter is the Tech Support Scam Call. In this scam, a caller will pretend to be from a well known tech company – they may claim to be calling from Microsoft, or they may claim that they are calling on behalf of Wightman. They will ask you … Read more

Webmail Scam Email

Customers receiving the following email should be aware that it is not from Wightman. It is a phishing scam, intendended to obtain confidential password information which will give the scammers access to your email account, and any banking, investment or other information which accessing your email may provide them with. A reminder: Wightman will NEVER … Read more

Scam Call – Temporary Line

Someone is calling Wightman Customers and advising we are putting in a temporary line, and eluding to the fact you can keep the temporary line if you pay a monthly surcharge.  This is a scam. As always, if you are not sure, please feel free to reach out to us –  Call Customer Care at … Read more