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When is line burial season?
Line burial season starts May 1st and ends Nov 30th depending on ground conditions.
The burial is completed outside of the house.A preview is completed prior to the installation.The BSW is installed from the closest pedestal to the protector at the house.The line will be buried at depth ranges from 12” to 16”.Our BSW Installation Crew will ensure your landscaping is kept to its original condition.
All work orders are prioritized based on submission date starting May 1st.Depending on the requirements of the work, completion time may exceed 12 weeks.If 12 weeks have passed and the line has not been buried yet, rest assure that your order is still in line to be completed.
We will not need access to your home as the burial is completed outside of the house.The BSW Installation Crew may require access to your neighbor’s property, if so, they will request access once on site.Municipal permits are not required for BSW installs on private property, but occasionally Municipal Permits are required if work is being done on or crossing Public Property.
Spray paint & Flag Colours: gas (yellow), communication lines (orange), hydro (red) and water (blue).
What should I do if there is a problem with my temporary line?
If the temporary cable line is posing a safety issue, has not been removed, or if the cable line has snapped or become broken, please contact our Technical Support team at 1-888-477-2177.