A. No. Service providers have to cancel your account on the day you request and we can take care of this for you if you like. You will receive a final bill from your current provider and are responsible for returning any of their equipment that you are renting.
A. Yes, you can keep your current phone number. Wightman will port this phone number from your current provider on your behalf.
A. Main construction is now complete in Arthur, check our blog for updates on construction progress.
A. We will publish our progress on our website that gives a high level view. As we start the mainline construction, we will drop off bags with information on our services and describing the construction process. This letter indicates we will begin construction in the next week or so after delivery.
A. We are planning to cover the entire town with mainline fibre. There will be some addresses that getting a service line in is not possible and we may not be able to serve that location. This happens very rarely.
A. Stop in and see us, give us a call, or send an email and we can confirm for you.
At this time, we do not have any plans for any adjacent towns as our resources are committed to the fibre construction project in Stratford. As we progress through the project we will start to plan for our next town.
The small section of downtown Stratford that is not part of our existing plans will be a separate project that is still in development. Given the density of the downtown and difficulty of burying fibre up and down these main streets, our solution for the downtown core will need to be a combination of fibre and wireless.
While construction plans are still being finalized, we will be providing fibre to the whole city, with the exception of the down-town core (at this time).
Wightman will be your service provider and all questions about the project, the services, timing, and pricing can be answered by Wightman through the contact details below. Rhyzome is providing some of the fibre backbone to allow us to get around the town to deliver the service quickly. They will pass you over to us to answer any of your enquiries.