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A. No. Current customers are required to sign up for our Fibre to the Home service. You can visit our office, sign up online, call, or email us.

A. The commitment will be cancelled at no cost if you move from your current address.

A. No. Service providers have to cancel your account on the day you request and we can take care of this for you if you like. You will receive a final bill from your current provider and are responsible for returning any of their equipment that you are renting.

A. Yes, you can keep your current phone number. Wightman will port this phone number from your current provider on your behalf.

A. We will publish our progress on our website that gives a high level view. As we start the mainline construction, we will drop off bags with information on our services and describing the construction process. This letter indicates we will begin construction in the next week or so after delivery.

A. We are planning to cover the entire town with mainline fibre. There will be some addresses that getting a service line in is not possible and we may not be able to serve that location. This happens very rarely.

A. Stop in and see us, give us a call, or send an email and we can confirm for you.

A. Wightman’s Orangeville store is located at 75 First Street Unit 7. 

Find us on Google Maps.

A. There are four ways:

1. Sign up online at wightman.ca/signup
2. Call us at 1.877.863.4273 and press 4 for Arthur.
3. Email at [email protected] and we will send you the details you need.
4. Visit us in person at 490 St. Andrew St. W, Fergus or 75 First Street, Unit 7, Orangeville.

A. To complete the form you’ll need your name, address, service address (if different), contact details, services you would like to add, and your signature. The Fibre to the Home Service Agreement gives us permission to:

• Contact you to arrange for a site preview to determine the best location to bring fibre into your home.
• Bring fibre from the street to your home/business.
• Access your home/business to install the ONT and wiring as required.

We will send you our Fibre Agreement to sign that gives us your commitment to keep the services for 3 years. It’s advantageous to sign up as early as you can as you then lock your 3-year term in at the price as of the day you sign up.