What Does it Do?
To use this feature, you require a Call Display compatible telephone with a display screen that can show the incoming calls.
How Do I Use It?
When a call comes in, the screen on your Call Display compatible phone will display the name and number information of the caller. Because this service is always on, you never need to activate it.
- Not all Wi-Fi devices will be capable of providing the same speeds you would get with a wired connection. Refer to your devices manual for specification regarding the Wi-Fi standard being used and its limitations.
- It is recommended that only a single device is connected to the internet when testing your speed to help ensure you are getting the most accurate results. You also want to ensure that any internet activity such as downloading or steaming is paused for the duration of the test.
Learn more about how you can boost your wifi signal here.
Wi-Fi is a facility allowing devices like computers, smart phones, smart TV’s and other Wi-Fi enabled devices to connect to the internet within the area the router can broadcast to.
There are many things that can cause Wi-Fi interference within a home, for example:
- Other electronics that give off a frequency: microwaves, baby monitors, devices with blue tooth turned on.
- Some of the materials used in building the house: brick, concrete, plaster and lath (in older homes).
- Even ordinary everyday items you have in your home: mirrors, fish tanks, metal filing cabinets.
Is there anything that can help extend my Wi-Fi signal?
- You could get a Wi-Fi extender. This allows you to help extend the Wi-Fi signal to places that you have an issue getting Wi-Fi to in your home.
Learn more about how you can boost your wifi signal here.
- If you have a Wightman supplied router then you would need to give Technical Support a call at 1-888-477-2177 (Note: we are not able to give out passwords by email).
- If you have a router that you have purchased then you will need to log into and go into your Wi-Fi settings. If you are unsure of how to do this, please refer to the manual for the router on contact the router manufacturer.
- The first step would be to power cycle your router by unplugging it from the power for 30 seconds then plugging it back in.
- The second step would be to adjust your antennas. Do this by moving one of the antennas in a 90 degree angle. By ensuring the antennas are not parallel to each other may be the solution to reaching the problem area. This step however can be skipped if you have a router with built in antennas.
Learn more about how you can boost your wifi signal here.
Why can’t I see my 5G Wi-Fi network on some devices but can on others?
- Some devices, especially older ones are not compatible with the 5G Wi-Fi network so they will not be able to see the 5G Wi-Fi network.
To set up a second or additional Wightman email account, call our Customer Care Centre at 1-888-477-2177.
Logging in to Wightman Webmail:
- Using a web browser like Internet Explorer, Microsfot Edge, Google Chrome, or Firefox, go to https://webmail.wightman.ca.
- You will be asked for a username and password. The user name will the first part of your email address, before the @ symbol; so if you’re email account is [email protected], your username is johnsmith. Your password will be your usual email password; if it is not working or you do not know it, please call Technical Support at 1-888-477-2177.
Receiving Email:
- Once you have logged into web mail, you will be automatically taken to the Inbox, which will show new messages. Unread messages will be in bold. You can open a message by double left clicking on it. You can go back to the Inbox from reading a message by either clicking Inbox on the left hand side, or pressing the back button near the top left corner, next to Compose.
- Emails may be downloaded by computers or other devices if they are configured with POP3; if so, they may not show up in your Inbox.
Sending Email:
- To send an email, click the Compose button near the top left corner; it will appear as a piece of paper with a pencil over it. This will open a new screen.
- In the To field, enter the email account or accounts you wish to send a message from. Contacts saved in programs (ie Outlook or Windows Live Mail) will not be available.
- Enter the Subject Line and the main body of the email as normal.
- To send the email, click the icon across the top of a gray box with an envelope going into it, or click Send Message near the bottom left of the screen.