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How do I unlock my phone?

Before you purchase a SIM card from Wightman, check to see if your phone is unlocked and compatible with our network.

If you’re ready to bring your own device to Wightman, these are the things you’ll need to ensure before you switch:

  1. Your device must be compatible – it must be HSPA (or UMTS) and 850 MHz and 1900 MHz compatible.
  2. If your device is currently locked, it must be <unlocked>.
  3. The device has not been reported lost or stolen. We recommend that you purchase your device from an authorized dealer. If you buy privately, ensure the phone turns on, is unlocked, and is ready for new setup before purchase.
    If you unknowingly purchase a phone that is on the national list of lost or stolen mobile devices, it cannot be used on our network.
    Check if your phone is on the list.
    Note: A device with a tampered IMEI (the device’s unique International Mobile Equipment Identity number) could have the IMEI of a device that is on the list.

If your device is compatible, you may purchase a Wightman SIM card at one of our offices.

Once you’ve purchased your Wightman SIM card, simply insert it into your phone.

If your device is not compatible, check out our selection of phones here.