Welcome to Our Blog

Photographed(L-R): Maya Torrie
HDHF Executive Director with Cameron Green, Customer Acquisition – Wightman

At Wightman, community isn’t just part of what we do—it’s who we are. That’s why we’re proud to support the Hanover & District Hospital Foundation (HDHF) and the amazing work they’re doing to keep our community healthy, supported, and thriving.

Let’s face it: hospitals are the heart of our towns. And when you need care, you want to know your local hospital has the tools and support it needs to deliver. That’s where the HDHF comes in—raising critical funds to keep equipment up to date and care close to home.

Did you know? Patient visits to Hanover & District Hospital are up 31% from last year! But while the need has grown, government funding hasn’t. That means support from community sponsors (like us!) makes a big difference.

From funding vital medical equipment to creating healing spaces like the beautiful Garden of Fond Memories, the Foundation is doing incredible work—and we’re honoured to help.

We encourage our fellow businesses and families in the area to get involved too. Whether it’s donating, volunteering, or showing up for one of HDHF’s awesome events, every bit helps support the people who care for us when we need it most.

Want to learn more or make a donation? Visit hdhf.ca

Let’s keep lifting up our local hospital—together.

Photographed(L-R): Cameron Green, Customer Aquistion – Wightman with Christine Patterson, Development Officer of Events & Community Engagement – Headwaters Health Care Foundation

We’re thrilled to share that our organization has made a meaningful donation to the Headwaters Health Care Foundation, reinforcing our commitment to enhancing healthcare in our community.

The Headwaters Health Care Foundation plays a pivotal role in funding essential medical equipment and technology for the Headwaters Health Care Centre. Recognizing that nearly 100% of hospital equipment and technology is funded through community support, the Foundation ensures that patients receive the best care with the most advanced tools available.

This year, our sponsorship initiatives are centered around bolstering healthcare services in our communities. By supporting the Foundation, we’re contributing to vital projects like the Smart Headwaters campaign—a transformative $18 million fundraising effort aimed at acquiring a cutting-edge MRI machine and other vital medical technology to elevate patient care within our community.

We believe that investing in local healthcare not only improves patient outcomes but also strengthens the fabric of our community. We’re proud to stand alongside the Headwaters Health Care Foundation in their mission to provide exceptional care close to home.

For more information about the Foundation and how you can support their initiatives, visit hhcfoundation.com

Together, we’re making a lasting impact on the health and well-being of our community.

Photographed(L-R): Bruce Parkin, Manager of Recreation Programs – Township of Centre Wellington with Lifeguard, name unknown, and Cameron GreenCameron Green, Customer Aquistion – Wightman

We’re all about keeping our communities connected—and that goes far beyond internet and phone lines. We’re proud to be a long-time sponsor and partner of the Centre Wellington Swim to Survive program, an initiative that’s helping local kids build confidence and life-saving skills in the water.

Every year, hundreds of Grade 3 and Grade 7 students across Centre Wellington take part in Swim to Survive lessons. They learn how to roll into deep water, tread for one minute, and swim 50 metres. These might sound like simple steps, but they’re powerful, proven techniques that can truly save lives.

For us, sponsoring this program is more than just a feel-good moment. It’s a commitment to safety, education, and accessibility. Many families in our area don’t have regular access to swimming lessons, so the fact that this program includes transportation and full support for students makes it all the more meaningful.

We want to encourage all families in Centre Wellington to take advantage of this amazing opportunity. If your child is in Grade 3 or Grade 7, be sure to look out for information from your school—and sign them up when the time comes! It’s fun, active, and most importantly, it could one day make all the difference.

From our family to yours, thank you for letting Wightman be a part of something that matters.

Let’s keep making waves—together.

You deserve to be heard.
9-8-8 is here to listen.

A safe space to talk, 24 hours a day, every day of the year.

From any mobile phone, anywhere in Canada:

Phone :  9-8-8

Text/SMS:  9-8-8

Visit: https://988.ca/

If you are feeling like you have lost hope and are struggling to cope, if you are dealing with thoughts of suicide, or if you are worried about someone else, 9-8-8 is here for you. When you reach out, a trained responder will listen without judgement, provide support and understanding, and can tell you about resources that will help.

9-8-8 is here to provide moments of connection that create hope, support recovery and save lives. We help people connect to their strengths and find new ways to cope, live and thrive. Our vision is a Canada where suicide is prevented because everyone can access help when they need it the most.

If your safety is at risk, call 9-1-1 right away.

Were you aware that Canadians watch around 21 hours of TV and video content each week?

Getting the best deals from TV services providers in Orangeville, Ontario can be a great way to save while enjoying your favourite content. With several TV providers in the area, it’s important to know how to explore them.

Are you eager to find the most suitable plan for your needs? Continue reading for some brilliant tips to help you get the best deals on TV services in Orangeville.

Compare Different TV Providers

Start by researching the different TV services providers in Orangeville, Ontario. Look into what each provider offers in terms of channels, packages, and pricing. Comparing the TV options will give you a better idea of what’s available so you can decide with confidence.

Assess Your TV Needs

Consider your TV-watching habits and needs. Do you prefer a basic package with local channels? Are you looking for a more comprehensive plan with sports, movies, and specialty channels?

This step will help you avoid paying for channels you won’t watch.

Check for Promotions and Special Offers

TV providers often run promotions and special offers to attract new customers. Keep an eye out for deals that include discounted rates, free add-ons, or even gift cards. These promotions can significantly lower your bill or provide additional value for your money.

Bundle Services

Are you looking for multiple services like internet and home phone in addition to TV? Consider bundling all of them with the same provider. Many Ontario TV providers offer bundle packages that can lead to substantial savings compared to subscribing to each service individually.

Negotiate With Ontario TV Providers

Don’t be afraid to negotiate with TV providers. If you’ve found a better deal with another provider, let your current provider know.

Look for Contract Terms

Before committing to a TV provider, understand the contract terms. Some providers give customers month-to-month plans. Other TV providers may require a longer-term contract.

Be on the lookout for issues like cancellation fees or any terms that could make it hard to switch providers in the future.

Read Customer Reviews

Research customer reviews and feedback about different TV providers in Orangeville. This can give you insights into the quality of their service, customer support, and reliability. A provider might have a great deal, but if their service is consistently unreliable, it might not be worth the savings.

Inquire About Equipment Costs

Some TV providers charge additional fees for equipment such as set-top boxes and DVRs. Make sure to ask about these costs upfront so you can factor them into your decision-making process.

Stay Informed

TV service providers often update their plans and offerings. Stay informed about any changes or new promotions by doing the following:

• Visiting their websites
• Subscribing to their newsletters
• Following them on social media

You Deserve to Score From TV Services Providers

Getting the best deals from TV services providers in Orangeville is all about having a robust approach. Researching, understanding your needs, and effective communication with providers will help you score big.

Are you eager to locate the best TV provider in Southwestern Ontario? Contact Wightman to discuss our TV solutions.

Even in a world where mobile phones and internet-based communication have become ubiquitous, there are compelling reasons why having a landline phone remains beneficial for safety and security for home or business.

Reliability

One of the biggest advantages of having a landline phone is reliability. Unlike mobile phones, which can experience dropped calls or poor signal quality, landline phones typically have very reliable connections. This is because landline phones use physical cables to connect to the telephone network, which are less susceptible to interference than wireless signals. This makes landline phones a good choice for those who live in areas with poor mobile coverage or unreliable internet connectivity.

Safety

In areas where bad weather and power outages are common, having a phone that you can rely on for communication is key. Landline phones connected to the Wightman fibre network come with the peace of mind of a battery back up that gives you up to eight hours of communication in the event of a power outage. All you need is a low cost phone that does not rely on a power source, available from any brick and mortar or online retailer. Your fibre unit battery will recharge itself if the power comes back on even temporarily, extending your talk time even further, and in the event of an extended power outage, we are always available to help you out with additional units. This means you will always be within reach of loved ones or emergency services.

Emergency communication

Another advantage of having a landline phone is that it can be used in an emergency. When someone dials 911 or another emergency number from a landline phone, the call is automatically routed to the nearest emergency services provider. This can be particularly important in situations where mobile phone coverage is spotty or nonexistent, or when the battery on a mobile phone has died.

Clear sound quality

Landline phones also tend to have clearer sound quality than mobile phones. This is because landline phones use higher quality audio codecs than mobile phones, which can compress audio to save bandwidth. As a result, conversations on a landline phone are less likely to be interrupted by static, background noise, or other distortions.

Privacy

Landline phones also offer greater privacy than mobile phones or internet-based communication methods. Since landline phones do not rely on wireless signals, they are less susceptible to hacking or other types of digital security threats. Additionally, landline phones are not linked to personal email or social media accounts, which can make them a good choice for those who are concerned about privacy.

Cost-effective

Finally, having a landline phone can be a cost-effective way to stay connected. While some mobile phone plans can be expensive, landline phone service is often less expensive and may be included as part of a larger bundle of services (such as when you bundle your phone service with internet or television).

In spite of how ubiquitous cell phones are, there are still several compelling advantages to having a landline phone. From reliability and emergency communication to clear sound quality and privacy, landline phones offer benefits that are often overlooked in an age of mobile and internet-based communication. Whether for personal or business use, a landline phone can be a valuable addition to anyone’s communications toolkit.

Whether you’re moving, or your current internet company is just not cutting it anymore, at some point, switching internet companies will be a necessary part of life. Here are some tips to help you make the switch without spending more than necessary.

How Much are your Current Internet Costs?

First, find out how much you’re currently paying for your internet service. This number might seem high, but it’s good to know where the bar is to make sure you’re getting a good deal on your new plan when you find it.

While checking your current internet costs, you should also look into any hidden fees on your monthly bill. It’s not uncommon for companies to tack on a “service fee” or “delivery fee” for their services. These fees can add up over time, so it’s good to know what you’re getting into from the beginning when you switch internet companies.

What can you afford?

If you go into the process without knowing how much money you have available, you could find yourself stuck in a contract with a provider whose prices are way too high for your budget. Take time to look at your budget and decide what you can realistically pay for internet every month.

If you’re looking at a new internet providor , make sure that you’re aware of any hidden fees that your internet provider may include in the price of your new plan. If there are hidden fees and they cost more than your current plan, it might not be worth switching to a new one because it won’t save you money in the long run.

Read the Fine Print

Don’t get hung up on the monthly price alone—other things can cost you if you aren’t careful about reading all of the fine print before signing any contracts or agreeing to any deals.

In particular, you should look for these four things:

Early termination fees: You don’t want to get stuck with a massive bill if you have to cancel your contract early—so look for a provider that offers competitive early termination fees (or, better yet, no cancellation fees).

Additional taxes and fees: Some companies will advertise a low monthly rate but then shock you with other taxes and fees. Check whether your company will charge extra for installation and equipment rental.

Data caps: If your company slaps a data cap on your internet usage, there is a chance that you could end up paying for more data than you anticipated—or even face penalties for going over that limit.

Equipment: When signing up with a new company, find out their policy regarding equipment—if they own the routers and modems or if you will be responsible for purchasing them. Also, note that some companies charge an installation fee, but others will waive this if you install the equipment yourself.

Get Started with A New Internet Provider

Switching internet providers can be a daunting task, especially when changing to something you’ve never tried before. But with the information above, you should feel more confident about what to look for in an internet provider.

To recap, know how long your contract is, any early termination fees, and the price before signing. These are the main things you need to know when making the switch.

Contact us today to find out how we can help you get the exemplary internet service for your needs!

Have you made an appointment with a Wightman Technician? Here’s what you can expect.

Wightman’s Customer Care staff can assist you in set up your optical fibre and TV services for your new home even before you move in. This is whether you are a current customer or prospective client.

If you have scheduled an appointment for a repair or installation, we will start by confirming the appointment, and alerting you once the technician is enroute.

If you are yet to book, call us right away to schedule the appointment. You will need to provide a few details to make identification and trip planning easier. All you need to provide for a start are things like your mailing and service address, Wightman account, or phone number. If you are changing addresses, the technicians might also need to know how to get in touch with you during your move.

To make sure everything is ready and operational when you move in, it’s advisable to give at least two weeks’ notice for already wired homes. And at least 6-8 weeks’ notice if you are moving to a newly built home.

Once you are done setting up the appointment, the bulk of the job now rests with the technician. Here are some things you can expect during your technician visit;

Move with your current equipment

Moving your connection to a new geographical location can attract some moving charges. In case this applies to you, you can call customer care at 1-888-477-2177 to find out the applicable fees. We also advised you to move with all your Wightman equipment except for the ONT (Optical Network Terminal). The Wightman technician will install your equipment, including your current Set-top boxes, modems and routers, and power cords.

DIYs are tempting, but we advise not

Even with Wightman outlets pre-installed in your new residence, you have to wait for the service to be initiated and activated. If this is the case, speak with our Customer Care team to make these arrangements.

You can get fibre installed in your newly constructed home by checking with your builder to see if they already wired the home for Wightman Fibre service, or ask the builder to find out what they did to wire.

Do I need to be present during a scheduled appointment?

We need someone to be home when the technician arrives. If the circumstances don’t allow it, you can make arrangements for a family member or anyone you trust over the age of 18 years to be present. In case all of this is unachievable; you can request the customer care change team to change the appointment date to a time that suits your schedule.

Our services don’t end there. Even after you’ve moved in, we’re still available to help. Our Customer Care and tech support teams are here to help you around the clock, every day of the year.

Please contact us for if you have any queries about your Wightman services at 1-877-477-2177.
Mon – Fri: 8AM – 7PM
Sat: 10AM – 4PM

24/7 Technical Support: 1-877-327-4440

What is Fiber-Optic Internet?

Wightman is bringing fiber-optic technology to your town and you’re wondering just what IS fiber internet, and why should you connect to it?  Fiber-optic internet is state of the art, future proof technology, which is ideal for homes and businesses that require a fast, reliable internet connection, that is going to meet their ever day demands.

How is Fiber different from other forms of internet?

Fibre technology uses light delivered through a fiber glass core to transmit services to your home.  Because of this delivery method, fibre provides a connection that is more reliable, can support much higher speeds, is less susceptible to the effects of weather, and able to handle periods of high internet usage across multiple users.

Fiber internet is dramatically different from other internet connection types which you may have experienced in the past. Here is some information on other delivery methods you may have previously experienced.

Dial-up internet

Dial-up, which is far less common than it was 20 years ago, utilizes existing telephone lines, which are usually made of copper. Dial-up uses the audible frequency of the landline, which is why you hear a series of beeps and noises when it connects. Dial-up and Telephone services share the same line which creates an environment where you can’t use both at the same time forcing you to always choose one or the other.

The average speed of dial-up connections is about 56 Kbps (that’s about 0.05 Mbps) for downloading and uploading.

DSL internet lines

DSL (digital subscriber line) internet also uses telephone lines to transmit data. But in contrast to dial-up, DSL uses inaudible frequencies, so it doesn’t compete with your voice phone service meaning you can be on the phone and surfing the web at the same time.

Speeds are dependent on your proximity to the DSL main distribution point. The closer you are the faster your service will be until you a reach a point where the service simply can’t be transmitted across that distance.  DSL internet is also vulnerable to the effects of weather, especially wet rainy conditions, which can impact the speed and consistency of your connection even when you are very close to the distribution point.

Cable internet

Cable internet uses the same technology as your cable TV service uses, known as “coaxial cable.”

Speeds for cable internet can vary widely typically maxing out at 940 Mbps for downloading and up to 50 Mbps for uploading.  The interesting fact with cable internet is that you often have many users on the same shared connection. Meaning, the more people using the service during peak times will create noticeable speed decreases for those on that shared connection.

Is Fiber internet really the better choice?

Fibre internet connections will allow for download and upload speeds of up to 1gig! The faster speed offered by fiber internet makes it an excellent choice for homes with many devices and users, gamers, people working from home, and businesses. With speeds of up to 1 gig you could download a 2 hour movie in as little as 40 seconds!

Fibre- optic technology is not as prone to outages as other connection types because it does not require a power source, remember it uses light to transmit data and keep you connected. As long as the fiber optic cable stays intact, it can keep delivering your bits and bytes even when the lights are out, or the weather is wet and stormy.

Have you ever noticed that your internet speed gets slow during times of high usage?  This is because some Internet providers use “throttling” to prevent outages during high traffic hours. At peak times, your ISP may lower your speed from 100 Mbps to 20 or lower to ration their service. Fiber optic internet speed doesn’t need to throttle, because it’s less susceptible to overload.

Ready to Switch to Wightman Fiber?

Wightman offers Fibre to The Home in many of our serving areas. To find out more about getting the fastest, most reliable high speed Internet, TV and Phone service installed at your home or business, contact Wightman today!