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You’re busy. You’ve got a lot on your plate. The last thing you need to worry about is the security of your Wightman account.

However, with the rising threat of phishing attacks targeting customers, your personal information could be at risk.

Phishing attacks are a sneaky way for cybercriminals to trick you into revealing sensitive information, like your login credentials or financial details. These are not system breaches or applications being hacked but social engineering attempts. They might send fraudulent emails or texts that look legitimate, hoping you’ll click on a malicious link or give them the information they want, such as login credentials.

That’s where Wightman comes in. To combat the threat of phishing attacks, we’re introducing an extra layer of protection for your SmartHub account: Two-Factor Authentication (2FA).

Two-Factor Authentication will allow us to satisfy our commitment to protecting your account while giving you the trusted confidence of secure transactions.

With 2FA, you’ll know your account is much safer from unauthorized access. It’s simple: you’ll enter a unique code sent to your phone or email in addition to your usual login details. This makes it way harder for cybercriminals to get into your account, even if they somehow manage to get your password.

Take control of your account security and enroll in 2FA today! Log into your Smart Hub app / website – go to My Profile – then select Manage Two-Factor Authentication.  Choose either Email / Text Message or Passcode types. We are asking you to stay vigilant! Don’t click on links or give out personal information in response to emails or texts you weren’t expecting. If you have any questions or concerns about phishing or 2FA, our Customer Service or Technical Support team is always here to help.

We have heard from several customers that a scam email is ciculating that looks like this:

Upcoming Migration: Your Email Account Is Scheduled This Week

Recently, we informed you about upcoming improvements to our webmail service. As part of these changes, your email account is scheduled to be migrated to our new and improved servers this week. The migration will happen manually — you need to click on the webmail service migration below to automatically keep your email account activated to our webmail service. Kindly sign in with your correct details to avoid system migration error.

NOTE: Migrations will only occur between midnight and 6 AM, Monday to Friday, to minimize any disruption. Kindly click on the migrate button below to avoid any interruptions during the migration period. Webmail service migration If you have any questions or run into issues during or after the migration, our 24/7 Customer Care team is here to help. You can reach us anytime at 1 (800) 727-5835. Thank you for your continued support as we work to bring you the best possible experience.

Sincerely, Wightman Customer Care It also came from the following email address [email protected]

This email is not from Wightman.

Your security is our top priority.

Thank you for your attention to this matter and for helping us keep our community safe.

If you have any questions or concerns feel free to reach our local Technical Support Department 24/7 at 1-877-327-4440. Thank-you.

We have heard from several customers that a rep is calling, claiming to be from Bell and stating they are are the actual internet carrier, and Wightman is renting their lines for service. They further are asking for access to the customers computer to prevent interruption of the internet service.

These calls are not from Wightman.

Your security is our top priority.

Thank you for your attention to this matter and for helping us keep our community safe.

If you have any questions or concerns feel free to reach our local Technical Support Department 24/7 at 1-877-327-4440. Thank-you.

Effective September 1, 2025, the following channels will be discontinued by Corus, and no longer be available on Wightman TV:

• ABC Spark
• Disney XD
• Disney Jr
• Nickelodeon

Effective August 1, 2025, Wightman will no longer offer Re Start TV functionality, or On Demand for CTV and CTV 2 Channels. This will impact CTV Kitchener, CTV London , CTV Toronto, CTV Toronto/Barrie, and CTV Vancouver. We are sorry for any inconvenience.

We have heard from several customers that a scam email is circulating from a wightman.ca account. They are asking to sync your account and accept the update.

These emails are not from Wightman.

Your security is our top priority.

Please review a copy of the spam email below and do not to click on any links and delete the email right away.

Thank you for your attention to this matter and for helping us keep our community safe.

If you have any questions or concerns feel free to reach our local Technical Support Department 24/7 at 1-877-327-4440. Thank-you.

Effective Feb 28, 2025, Wightman will no longer offer the CTV Go App. We are sorry for any inconvenience.

There is a fradulent email circulating that appears to be sent from Wightman regarding your E-Bill. This message is a scam, and not sent by Wightman.

Please see the image below for reference.

Please see the second image showing one of the links used. PLEASE DO NOT CLICK ON ONE OF THESE LINKS:

What you can do:

1. Delete the email immediately if you receive it.

2. Do not click on links from unknown or unexpected emails.

Your security is our top priority.

Thank you for your attention to this matter and for helping us keep our communities safe.

Wightman has not sent this email. If you have any questions or concerns feel free to reach our local Technical Support Department 24/7 at 1-877-327-4440. Thank-you.

We want to bring to your immediate attention a concerning email scam that has recently affected some users. Fraudulent emails are being sent, claiming that your email access will be terminated in three days

If you receive an email with a link to “Click Here to Proceed”, DO NOT click on any links. Opening these links can compromise your email account and allow scammers to send fraudulent messages to your contacts.

What you can do:

1. Delete the email immediately if you receive it.

2. Do not click on links from unknown or unexpected emails.

3. Change your email password immediately if you have opened an attachment.

Your security is our top priority.

Thank you for your attention to this matter and for helping us keep our community safe.

Wightman has not sent this email. If you have any questions or concerns feel free to reach our local Technical Support Department 24/7 at 1-877-327-4440. Thank-you.

December 24, 2024

Discovery Velocity will rebrand to CTV Speed as of January 1, 2025. Tune in on Channels 39 / 231.

CTV Speed is still the ultimate pit stop for automotive and thrill-seeking enthusiasts, featuring previous Velocity and Discovery Canada originals BUSH WRECK RESCUE and HEAVY RESCUE 401.