211 is Canada’s primary source of information for government and community-based, non-clinical health and social services. The free and confidential service can be accessed 24 hours a day, in more than 150 languages, by phone, chat, text, and web. 211 helps connect people to the right information and services, making their pathway to care and resources a guided and trusted one.
211 is available by phone, chat, website, and text in different regions – dial 2-1-1 to connect to community services. To learn more about 211 click here.
Exempt
Exempt programming includes: News, sports, documentaries and other information programming; talk shows, music videos, and variety programming.
Children
Programming intended for children with this designation must adhere to the provisions of the Children’s section of the Canadian Association of Broadcasters CAB Violence Code.
As this programming is intended for younger children under the age of 8 years, it will pay careful attention to themes which could threaten their sense of security and well-being. As programming for children requires particular caution in the depiction of violence, there will be no realistic scenes of violence. Depictions of aggressive behavior will be infrequent and limited to portrayals that are clearly imaginary and unrealistic in nature.
Violence Guidelines
- Might contain occasional comedic, unrealistic depictions
Other Contents Guidelines
Sex/Nudity: None
Language: No offensive language
Children Over 8 Years
This classification is applied to children’s programming that is generally considered acceptable for youngsters 8 years and over to view on their own. It is suggested that a parent/guardian co-view programming assigned this classification with younger children under the age of 8.
Programming with this designation adheres to the provisions of the Children’s Section of CAB Violence Code. These include not portraying violence as the preferred, acceptable, or only way to resolve conflict; or encouraging children to imitate dangerous acts which they may see on the screen.
Programming within this classification might deal with themes which could be unsuitable for younger children. References to any such controversial themes shall be discreet and sensitive to the 8-12 year age range of this viewing group.
Violence Guidelines
- Any realistic depictions will be infrequent, discreet, of low intensity, and shall portray the consequences of violence.
- Violence portrayed must be within the context of the storyline or character development.
- Might include mild physical violence, comedic violence, comic horror, special effects; fantasy, supernatural, or animated violence.
Other Content Guidelines
Sex/Nudity: None.
Language: No profanity; might have infrequent use of language which may be considered by some to be socially offensive or discriminatory, and then only if employed within the context of storyline or character development.
General
Considered acceptable for all age groups. Appropriate viewing for the entire family.
This is programming intended for a broad, general audience. While not designed specifically for children, it is understood that younger viewers may be part of the audience. Therefore programming within this classification shall contain very little violence, either physical, verbal or emotional.
It will be sensitive to themes which could threaten a younger child’s sense of security, and will depict no realistic scenes of violence which minimize or gloss over the effects of violent acts.
Violence Guidelines
- Minimal, infrequent
- May contain comedic, unrealistic depictions
- Contains no frightening special effects not required by storyline
Other Content Guidelines
Sex/Nudity: None.
Language: May contain inoffensive slang, – no profanity.
Parental Guidance
This programming, while intended for a general audience, may not be suitable for younger children (under the age of 8). Parents/guardians should be aware that there might be content elements which some could consider inappropriate for unsupervised viewing by children in the 8-13 age range.
Programming within this classification might address controversial themes or issues. Cognizant that pre-teens and early teens could be part of this viewing group, particular care must be taken not to encourage imitational behavior, and consequences of violent actions shall not be minimized.
Violence Guidelines
- Any depiction of conflict and/or aggression will be limited and moderate; it might include physical, fantasy, or supernatural violence.
- Any such depictions should not be pervasive, and must be justified within the context of theme, storyline or character development.
Other Content Guidelines
Might have limited and discreet sexual references or content when appropriate to the storyline or theme
Language: Might contain infrequent and mild profanity
Might contain mildly suggestive language
Sex/Nudity: Could possibly contain brief scenes of nudity
Over 14 Years
Programming with this classification contains themes or content elements which might not be suitable for viewers under the age of 14. Parents are strongly cautioned to exercise discretion in permitting viewing by pre-teens and early teens without parent/guardian supervision, as programming with this classification could deal with mature themes and societal issues in a realistic fashion.
Violence Guidelines
- While violence could be one of the dominant elements of the storyline, it must be integral to the development of plot or character.
- Might contain intense scenes of violence.
Other Content Guidelines
Adults
Intended for viewers 18 years and older.
This classification applies to programming which could contain any or all of the following content elements which would make the program unsuitable for viewers under the age of 18.
Violence Guidelines
- Might contain depictions of violence, which while integral to the development of plot, character or themes, are intended for adult viewing, and thus are not suitable for audiences under 18 years of age.
Other Content Guidelines
Sex/Nudity: Might contain explicit portrayals of sex and/or nudity.
Language: Might contain graphic language.
Follow these steps to set up your Wightman email account on your iPhone, iPad, iPod, or other iOS device:
- Go to Settings > Mail > Accounts > Add Account.
- Tap Other to add your Wightman account.
- Enter the following information:
- Name: The display name that Mail will show to your mail recipients
- Email: Your Wightman email address
- Password: The password you created when you signed up for Wightman email service
- Description: A description of your choice. This is how you will identify this email account on your iOS device
- Tap Next. Mail will try to find the email settings and finish your account setup. If Mail finds your email settings, tap Done to complete your account setup. If Mail can’t find your email settings, you need to enter them manually.
- Choose IMAP or POP for your new account. What’s the difference?
- A POP account is like a funnel from Wightman’s email server to you. When Mail checks your
email, your messages are “funneled” to your computer or mobile device. Any changes made
to email on your device (like deleting a message) will not be reflected on the server.
- An IMAP account is like a bridge from Wightman’s email server to you. When Mail checks
your email, messages “cross” back and forth between the server and your computer or
mobile device. Any changes made to email on your device (like deleting a message) will be
reflected on the server. *This is the best option for syncing email between multiple devices.*
- Enter the information for Incoming Mail Server and Outgoing Mail Server.
- Incoming Mail Server: mail.wightman.ca
- User Name: The portion of your email address that appears before the “@” symbol
- Password: The password you created when you signed up for Wightman email service.
- Then tap Next. If you don’t have this information, try to look it up or contact your email provider.
- Outgoing Mail Server: Use the same information as the incoming mail server
- Tap Save to finish. If the email settings are incorrect, you’ll be asked to edit them.
Using the Channel Guide
The Channel Guide is your on-screen tool to see what is on television. It allows you to surf channels while still watching a program.
Press the GUIDE button on the remote control. Information about the program you are tuned to displays at the top of the screen along with indicators showing the following:
Program name
Program rating
Whether the program is a new episode
Time the program airs
Progress bar showing how far along the program is
Program description • When the program first aired
What the program’s TV rating is
Other channels and their programs will show at the bottom of the screen. Shows that started prior to the current time slot are indicated with an arrow prior to the program name. Shows that continue past the last time slot showing on the guide are indicated with an arrow after the program name. Programs scheduled for recording will be marked with a red circle.
To move through the guide one channel at a time, use the Up/Down arrow buttons on the remote control. As you do this, a description of the highlighted program will display at
the top of the screen. Or, press the Channel + and Channel – buttons to scroll through the channels more quickly.
To move through the guide one page at a time, press the Page + and Page – buttons on the remote control.
To move through the guide one screen at a time, use the Fast Forward and Rewind buttons.
To move through the guide a full 24 hours, press the Day + and Day – buttons on the remote control. You cannot use the Day – button to go back to programs that have already aired; however, you can use it to page back if you have moved ahead in the guide.
To browse through the guide using a Favorites list, press the Blue button or the FAV button. The list name will appear at the bottom of the screen. Keep pushing the Blue button to scroll through the different Favorites lists.
To browse through the guide using a Favorites list, press the Blue button or the FAV button. The list name will appear at the bottom of the screen. Keep pushing the Blue button to scroll through the different Favorites lists.
To exit the guide, either press the GUIDE button again or press the EXIT button on the remote control.
ReStartTV allows you to watch a program from the start if you’ve missed the beginning.
NOTE: ReStartTV is only available on certain channels.
If the program is available for ReStartTV, the green button and text “Watch from Start” will appear at the bottom of the Guide.
Using the info button on your remote for the information of a program, if ReStart TV is available the ReStart TV Icon will be displayed.
The Guide shows the progress of a program in the individual time slots.
The Potenza remote control sends a low-battery code when the battery power drops to the predefined threshold. It will display a “Remote Battery Low” window on the TV for a few seconds. This will display at a maximum of once every 10 minutes.
When you are watching programming from a Series Recording and have multiple recordings, this mode will prompt you to watch the next recording in a series once you are done with the initial one. You can also highlight DELETE to delete the episode you just watched. Then either RETURN TO TV, RETURN TO LIST, or choose the next recording in the list below.