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What Does It Do?

Do Not Disturb allows you to block your line temporarily to prevent all incoming calls.

How Do I Use It?

To Activate:

• Pick up your phone and dial *78.

To De-Activate:

• Pick up your phone and dial *79.

What Does It Do?

Call Trace allows you to request a trace of the last incoming call you receive. The purpose of this feature is to report harassing or threatening calls and should be used in serious situations only. After using Call Trace, contact your local police service to report the trace and the police may then solicit the information from us. Due to current privacy laws, we cannot release the caller’s number or information to the customer.

How Do I Use It?

To perform a trace:

• Hang up from the current call.
• Dial *57.
• Press 1 to activate the trace.
• Contact your local police service to report the trace. The information is released to Wightman and may then be passed on to the appropriate authorities if they request it.

Note: Call Trace may not work on all numbers and you will not be charged for unsuccessful attempts. If the trace was successful, there will be a $5 charge per trace whether or not the police investigate further.

What Does It Do?

Selective Call Rejection allows you to select a list of numbers from which incoming calls are automatically rejected. A rejection announcement is played to the calling party.

How Do I Use It?

To setup your list of incoming callers to reject:

• Pick up your phone and dial *60.
• Follow the prompts.

To remove numbers:

• Pick up your phone and dial *60.
• Follow the prompts.

What Does It Do?

Anonymous Call Rejection automatically rejects all calls from numbers with withheld display information (i.e. telemarketers using unknown name and/or number display).

How Do I Use It?

To Activate:

• Pick up your phone and dial *77.

To De-Activate:

• Pick up your phone and dial *87.

What Does It Do?

Call Hold allows you to put a call on hold and then dial another number. You can then switch back to the first call and subsequently switch between the two callers.

How Do I Use It?

To Use Call Hold:

• While on a call, press FLASH or LINK.
• Pick up your phone and dial *52.
• Dial the second number.
• You can then press FLASH or LINK again to switch back to the first call (putting the second call on hold) press FLASH or LINK again to switch between the two numbers

If you attempt to dial a second number but the number you dial is not valid, you hear an error announcement, and you are then connected back to the original call.

If the caller you are talking to hangs up and you have another caller on hold, there is a period of silence (for disconnect timing) and you are then connected back to the on-hold call. You can press FLASH or LINK during the silence to be connected to the on-hold call immediately without waiting for disconnect timing.

If you hang up while you have a call on hold, your phone rings again, and you are connected to the held call when you pick up.

What Does It Do?

Selective Call Forwarding allows you to select a list of incoming telephone numbers whose calls will automatically be forwarded to an alternative telephone number.

How Do I Use It?

To Activate:

• Pick up your phone and dial *63.
• Follow prompts.

What Does It Do?

Delayed Call Forwarding allows you to forward incoming calls to an alternative number when your line is not answered. This feature can be set-up as either fixed or variable. If fixed, all calls will be forwarded to a pre-determined number pre-arranged with Wightman. If variable, you can specify the forwarding number each time the service is enabled.

How Do I Use It?

To Activate Fixed Delayed Call Forwarding:

• Pick up your phone and dial *92.

To Activate Variable Delayed Call Forwarding:

• Pick up your phone and dial *92.
• Dial the 10 digit number you would like your calls forwarded to.
• Wait for the courtesy call to be answered.

To De-Activate:

• Pick up your phone and dial *93.

What Does It Do?

Busy Call Forwarding allows you to forward incoming calls to an alternative number when your line is busy. This feature can be set-up as either fixed or variable. If fixed, all calls will be forwarded to a pre-determined telephone number, pre-arranged with Wightman. If variable, you can specify the forwarding number each time the service is enabled.

How Do I Use It?

To Activate – Fixed Busy Call Forwarding:

• Pick up your phone and dial *90.

To Activate – Variable Busy Call Forwarding:

• Pick up your phone and dial *90.
• Dial the 10 digit number you would like your calls forwarded to.
• Wait for the courtesy call to be answered.

To De-Activate:

• Pick up your phone and dial *91.

What Does It Do?

Automatic Recall will tell you the number of the most recent incoming call and can optionally dial that number for you.

How Do I Use It?

To Activate:

• To hear the last callers number, pick up your phone and dial *69
• To return the call, press 1
• To cancel all outstanding Automatic Recall attempts, dial *89

What Does It Do?

Account Codes allow you to assign outgoing calls with a numerical account code. Your phone bill will list long distance calls by account code. This is a very helpful feature for families wanting to track calls by family member or businesses wanting to differentiate calls between customers.

To establish your validated Account Codes, call us at 1-888-477-2177.

How Do I Use It?

To make an outgoing call using Account Codes:
After dialling a number that requires an account code, you will hear either a continuous or a stutter dial tone, and must enter the account code before the call can be setup. If a code is not entered, or if the code is incorrect, an error announcement is played and the call is not connected. If more than a specified number of incorrect attempts are made when entering an account code, an error message is played and the account is locked. Subscribers cannot make any calls requiring an account code until the account is unlocked. The account can be unlocked by Wightman technicians.