Account Codes

November 18, 2024

What Does It Do?

Account Codes allow you to assign outgoing calls with a numerical account code. Your phone bill will list long distance calls by account code. This is a very helpful feature for families wanting to track calls by family member or businesses wanting to differentiate calls between customers.

To establish your validated Account Codes, call us at 1-888-477-2177.

How Do I Use It?

To make an outgoing call using Account Codes:
After dialling a number that requires an account code, you will hear either a continuous or a stutter dial tone, and must enter the account code before the call can be setup. If a code is not entered, or if the code is incorrect, an error announcement is played and the call is not connected. If more than a specified number of incorrect attempts are made when entering an account code, an error message is played and the account is locked. Subscribers cannot make any calls requiring an account code until the account is unlocked. The account can be unlocked by Wightman technicians.