What Does It Do?
Toll Restriction allows you to block outgoing calls to certain types of numbers from your line. These types of calls include:
- International calls
- Long distance calls
- Local calls
- Operator calls
- Calls to any call service access codes
- Certain types of calls are never blocked. These types of calls include:
- Toll-free calls
- Emergency calls
- To order this feature, please contact us at 1-888-477-2177. You will be provided with a PIN number.
How Do I Use It?
To make a restricted call:
- Dial the number you want to call and wait for three beeps.
- Enter your PIN.
- The call will be completed as normal.
- To change your PIN, call one of our Customer Care Representatives.
What Does It Do?
Reminder Call allows you to schedule calls at a set time of day. An announcement is played when you answer. If the call is not answered, Reminder Call will try again.
How Do I Use It?
To Activate an Individual Reminder Call:
- Pick up your phone and dial *310.
- An announcement will prompt you to dial the desired time, in 24 hour clock format, followed by #.
- An announcement will confirm that the reminder has been set, with the option to cancel at this point if desired.
- To Disable all Individual Reminder Calls:
- Pick up your phone and dial *311.
- To Disable one Individual Reminder Call:
- Pick up your phone and dial *312.
- To Check Individual Reminder Calls:
- Pick up your phone and dial *313.
To Activate a Regular Reminder Call:
- Pick up your phone and dial *314.
- An announcement will prompt you to dial the desired time, in 24 hour clock format, followed by *.
- An announcement will prompt you to dial the repeat option code *314, followed by #.
- The options are every Monday (1), Tuesday (2), Wednesday (3), Thursday (4), Friday (5), Saturday (6), Sunday (7), every weekday (8), every day (9).
- An announcement will confirm that the reminder has been set, with the option to cancel at this point, if desired.
To Disable all Regular Reminder Calls:
- Pick up your phone and dial *315.
To Disable one Regular Reminder Call:
- Pick up your phone and dial *316.
To Check Regular Reminder Calls:
- Pick up your phone and dial *317.
Regular reminders conflict if they are set for the same time and their repeat options have a day in common. It is not possible to configure conflicting regular reminders.
What Does It Do?
Priority Call allows you to select a list of numbers from which incoming telephone calls will ring with a distinctive tone. This service also gives distinctive tones on Call Waiting for numbers selected for Priority Call.
How Do I Use It?
To setup your list of Priority Callers:
- Pick up your phone and dial *61.
- Follow prompts.
What Does It Do?
PIN change remotely allows you to change your personal identification number (PIN) used to access Call Forwarding or Toll Restriction. A PIN is provided to new subscribers by Wightman. It can be changed to any four-digit number.
How Do I Use It?
To Activate:
- Pick up your phone and dial *319.
- When prompted, enter your current PIN.
- If the current PIN is correct, you are prompted to enter a new four-digit PIN.
- An announcement confirms the new four-digit PIN.
What Does It Do?
Do Not Disturb allows you to block your line temporarily to prevent all incoming calls.
How Do I Use It?
To Activate:
- Pick up your phone and dial *78.
To De-Activate:
- Pick up your phone and dial *79.
What Does It Do?
Call Trace allows you to request a trace of the last incoming call you receive. The purpose of this feature is to report harassing or threatening calls and should be used in serious situations only. After using Call Trace, contact your local police service to report the trace and the police may then solicit the information from us. Due to current privacy laws, we cannot release the caller’s number or information to the customer.
How Do I Use It?
To perform a trace:
- Hang up from the current call.
- Dial *57.
- Press 1 to activate the trace.
- Contact your local police service to report the trace. The information is released to Wightman and may then be passed on to the appropriate authorities if they request it.
Note: Call Trace may not work on all numbers and you will not be charged for unsuccessful attempts. If the trace was successful, there will be a $5 charge per trace whether or not the police investigate further.
What Does It Do?
Selective Call Rejection allows you to select a list of numbers from which incoming calls are automatically rejected. A rejection announcement is played to the calling party.
How Do I Use It?
To setup your list of incoming callers to reject:
- Pick up your phone and dial *60.
- Follow the prompts.
To remove numbers:
- Pick up your phone and dial *60.
- Follow the prompts.
What Does It Do?
Anonymous Call Rejection automatically rejects all calls from numbers with withheld display information (i.e. telemarketers using unknown name and/or number display).
How Do I Use It?
To Activate:
- Pick up your phone and dial *77.
To De-Activate:
- Pick up your phone and dial *87.
What Does It Do?
Call Hold allows you to put a call on hold and then dial another number. You can then switch back to the first call and subsequently switch between the two callers.
How Do I Use It?
To Use Call Hold:
- While on a call, press FLASH or LINK.
- Pick up your phone and dial *52.
- Dial the second number.
- You can then press FLASH or LINK again to switch back to the first call (putting the second call on hold) press FLASH or LINK again to switch between the two numbers
If you attempt to dial a second number but the number you dial is not valid, you hear an error announcement, and you are then connected back to the original call.
If the caller you are talking to hangs up and you have another caller on hold, there is a period of silence (for disconnect timing) and you are then connected back to the on-hold call. You can press FLASH or LINK during the silence to be connected to the on-hold call immediately without waiting for disconnect timing.
If you hang up while you have a call on hold, your phone rings again, and you are connected to the held call when you pick up.
What Does It Do?
Selective Call Forwarding allows you to select a list of incoming telephone numbers whose calls will automatically be forwarded to an alternative telephone number.
How Do I Use It?
To Activate:
- Pick up your phone and dial *63.
- Follow prompts.