Wightman is upgrading the communications infrastructure in Formosa, Fordwich, Gorrie, Neustadt, and Wroxeter! Fibre to the Home is considered the most advanced and the best technology to handle the increasing demands of everyday communications now and into the future. This will be replacing the existing copper infrastructure with a faster and more reliable method of delivering your internet, phone, and TV services.
Get all the details about our Fibre to the Home project:
Fibre to the Home FAQs
A. Fibre internet uses strands of glass or plastic to transfer data through pulses of light. This technology allows fibre internet to provide users with upload and download speeds of up to about 1Gbps. Fibre internet is currently the best type of internet, topping cable, DSL, and satellite in terms of speed and reliability. Fibre to the Home transfers your data at the ‘Speed of Light’!
With Fibre to the Home, you’ll have your own personal internet connection to your home, which is not shared with others in your neighbourhood. This means your speed will stay consistent, day or night, and no matter how many of your neighbours are online or using their devices.
A. Fibre optics provides the most robust, secure, and cost-effective solution for bringing truly high-speed internet to individual homes. It can manage significantly faster internet speeds over greater distances, and it is not subject to transmission interference like copper, coaxial cable, and wireless. Fibre optics offers more transmission security, requires less maintenance, and has a significantly longer lifespan than other technologies. Fibre is not affected by weather or rain, unlike technology like copper.
A. No, you no longer require a modem with Fibre to the Home. You will, however, still require a Wi-Fi router if you want to use wireless devices like cell phones, tablets, or gaming systems. You can rent one from Wightman for a low monthly fee that includes maintenance and troubleshooting, or you can provide your own. Wightman also offers Wireless Mesh Whole Home Wi-Fi solutions, for Whole Home Connectivity.
A. No. Subscription to only one service is required to have fibre installed. However, bundling all your services with Wightman should provide you with more savings.
A. Yes. However, bundling all your services with Wightman should provide you with more savings.
A. An ONT is powered by electricity but requires a battery in the event of a power outage. If you have telephone service, our battery will provide emergency power for several hours of talk time during an outage. This means that even during a power outage, you will be able to reach loved ones and emergency services.
A. No. Fibre to the Home installation is free if you subscribe to our service during the initial construction period.
A. Yes, you can keep your current phone number. Wightman will port this phone number from your current provider on your behalf.
A. Customers who wait until after fibre construction is complete in their neighbourhood will incur an installation fee.
A. No. Current customers are required to sign up for our Fibre to the Home service. You can visit our office, sign up online, call, or email us.
A. We are planning to cover the entire town with mainline fibre. There will be some addresses that getting a service line in is not possible and we may not be able to serve that location. This happens very rarely. You can always call us for an update, at 1-888-477-2177, or email us at email@example.com, to find out if we will be servicing your address.
A. As we start the mainline construction, we will drop off bags with information on our services and describing the construction process. This letter indicates we will begin construction in the next week or so after delivery. You can also always call us for an update, at 1-888-477-2177, or email us at firstname.lastname@example.org
A. Wightman stores are open to visitors Monday to Friday, 9am to 5pm, excluding statutory holidays.
Our Customer Service team can assist you by phone Monday to Friday, 8am-7pm, and Saturdays 10am-4pm (again, excluding statutory holidays).